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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Martha Korioth

January 25, 2023

5  out of  5 rating by Martha Korioth
"I’ve worked with Ray Johnston State Farm for 30+ years. Kay is my “go-to” lady, but when she is not available I still receive great assistance from other office staff. This time Claudia was able to email me an electronic copy of my Homeowners Insurance Declaration. Thanks, Claudia!"

Derek Gibson

December 30, 2022

5  out of  5 rating by Derek Gibson
"This is the place to go for insurance . The representative that helped me was Sandy Jones and she had the best customer service . This is my first time getting my own insurance and she made it a great experience and helped me out so much . I recommend this place to everyone looking to get auto insurance"

Cheryl Ribble

December 30, 2022

3  out of  5 rating by Cheryl Ribble
"Been State Farm customer for years. Our agent retired so decided to go to Ray Johnson. Two years ago when our house was ruined by ice, I didn’t feel the agency was behind me when I was having problems with the claims agent. They questioned me like I was wrong. I thank goodness found the State Farm resolutions team. Sure enough after reviewing my claim I was owed and received over $2000.00. Sometimes the customer is right."

Jay Guru

August 10, 2022

5  out of  5 rating by Jay Guru
"I have been getting all my insurance needs handled for a decade now with Sandy at Ray Johnston agency and I must say I have never had such a wonderful experience and customer service excellence with any other agency. I lived in a different country for 3 years and came back and Sandy instantly recognized and assisted me with my insurance needs. I would definitely recommend their services and especially Sandy’s continued commitment to clients. Keep up the great work 👍"

Cathy Pence

July 26, 2022

5  out of  5 rating by Cathy Pence
"I have been a customer of State Farm for over 30 years and have been specifically with Ray Johnston's agency for at least half that time. Sandi Jones has taken care of me and my family through many ups and downs and has always been kind, caring and supportive in any way she can be. I often get approached to change insurance carriers with the promises of lower rates but I always say no because the care I get from Sandi and all of the Ray Johnston team cannot be duplicated!"

Ashlea Allred

July 7, 2022

5  out of  5 rating by Ashlea Allred
"Absolutely love State Farm. Sandy is truly amazing. She has helped me through a lot, couldn't be happier."

Tamere Green

February 1, 2022

5  out of  5 rating by Tamere Green
"I’ve been with State Farm since I was 15 and I’m turn 38 last month. I was with Farmers for two years and it was deplorable. I’m beyond grateful to be back with State Farm. They make things simple to understand, my calls and emails are returned in a timely manner, and I feel great knowledge that they are available when and where they are need. By the way…. Sandy has a lot of AWESOME SAUCE!!!!! 😀"

Courtney Conner

February 1, 2022

5  out of  5 rating by Courtney Conner
"Sandi Jones is very sweet. I’ve been working with her for a year now, and she’s helped me switch over my insurance from 3 different apartments. You can easily reach her by email or phone call, and she will answer swiftly. She helped me get the best rates, is very kind, and on top of her work."

Donna Gibbs

January 30, 2022

5  out of  5 rating by Donna Gibbs
"I been with them for 6 years now and they give me excellent customer care"

Julie Mathis

January 28, 2022

5  out of  5 rating by Julie Mathis
"We have been with Ray Johnston's office 30+ years and will never leave. Our agent, Kay Manning, provides professional service and takes care of our needs. When my daughter was a victim of a hit and run in Austin, Kay made sure my daughter was okay and told us exactly what to do in order for the claim to process quickly and at the best price to us. Because of this even, we will always be a customer of Ray Johnston's office at State Farm."

Mike Baysden

January 28, 2022

5  out of  5 rating by Mike Baysden
"Sandy at State Farm has been my family's agent for Many years! She has always been helpful and made sure our insurance needs have been taken care of. Thank you Sandy!"

K F

January 28, 2022

5  out of  5 rating by K F
"Sandi has been our agent at Ray Johnson State Farm for several years and we are very pleased with her knowledge, expertise, and professionalism. If we have a question or need help with something we know we can call Sandi! Highly recommend!"

Richard McCathren

January 27, 2022

5  out of  5 rating by Richard McCathren
"My wife and I have been Ray Johnston Agency customers (auto, home, life) for nearly 30 years. We will be customers for 30 more. This is a highly competent team of insurance industry professionals who understand the importance of a personal relationship with each of their policyholders. We have had multiple home and auto insurance claims over the years. Every one of them was handled quickly and smoothly with no stress. There are many insurance agencies in the DFW area. Look no further than the Ray Johnston State Farm agency!"

DeShannon Monroe

October 13, 2021

5  out of  5 rating by DeShannon Monroe
"Kay and Claudia are awesome! They are always responsive and prompt to respond. Whenever I have a question or just need them to look at something they are always there to provide an answer. It is truly appreciated."

Samantha Logan

February 5, 2021

5  out of  5 rating by Samantha Logan
"Kay is the sweetest person! She makes sure everything is taken care of so I don't have to worry"

Cameron Elim

December 27, 2019

5  out of  5 rating by Cameron Elim
"Great!!!!👍"

Scott Price

August 27, 2019

5  out of  5 rating by Scott Price
"Best Agent for over 40 years plus Kay is great agent as well"